Terms of Service

You must be at least 18 and legally able to enter into these Terms. If you use the Service for a firm, company, or other organisation, you represent that you have authority to bind it. Your use is also governed by our Privacy Policy and Cookie Policy.

Scintilla lets approved users describe a matter, rehearse case versions against composite juries built from de-identified behavioural cohorts, and review simulated transcripts, distributions, comparisons, and diagnostics. We may improve, add, remove, or limit features while preserving any contractual commitments made in a separate written agreement.

Scintilla does not provide legal advice, determine litigation strategy, or predict what a real juror, jury, judge, arbitrator, or court will do. Outputs are estimates and rehearsal aids, not facts or evidence. No use of the Service creates an attorney-client relationship with SIL, and you remain responsible for independent professional review and every decision made from an output.

Registration may require administrator approval. Keep credentials confidential, use only your own account, and tell us promptly if you suspect unauthorised access. You are responsible for activity under your account and for managing access granted within your organisation.

You retain your rights in the case materials, instructions, and other content you submit ("Your Content"). You grant SIL and its providers a limited licence to host, process, reproduce, and transmit Your Content only as needed to provide, secure, and support the Service.

You represent that you have the rights and authority to submit Your Content. You are responsible for determining whether professional duties, client instructions, protective orders, privilege, confidentiality obligations, or applicable law permit submission of particular material.

You may not use the Service to:

• break a law, court order, professional rule, or another person's rights;
• access another user's account, workspace, case materials, or reports;
• probe, disrupt, overload, scrape, reverse engineer, or bypass Service protections;
• harass, target, or profile a real person using a simulated juror or output;
• misrepresent a simulation as evidence, verified research, or a real jury result;
• upload malicious code or material you are not authorised to share; or
• resell or sublicense the Service without our written agreement.

Requested drafting and feature extraction may send relevant case text or media through OpenRouter to a selected upstream model provider. Outputs may be incomplete, inaccurate, inconsistent, or sensitive to wording and model changes. You must review them before use and should not rely on them as the sole basis for a legal, evidentiary, strategic, or other consequential decision.

You retain Your Content. SIL and its licensors retain all rights in Scintilla, including its software, interfaces, models, simulation methods, cohort systems, branding, documentation, and improvements. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the Service as intended; they do not transfer ownership of the Service or its underlying systems.

The Service may be interrupted by maintenance, provider outages, security events, model changes, or circumstances outside our control. We may change or discontinue features and will give reasonable notice where a material change affects a paid commitment, when practicable.

You may stop using Scintilla at any time. We may suspend or terminate access for a breach of these Terms, a security risk, unlawful use, non-payment, or conduct that could harm users, SIL, or the Service. Provisions that by their nature should survive—including ownership, disclaimers, liability limits, indemnity, and governing law—remain in effect.

To the maximum extent permitted by law, the Service and all outputs are provided "as is" and "as available." SIL disclaims express, implied, and statutory warranties, including accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, SIL and its affiliates, officers, employees, providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, data, goodwill, or opportunities; or any litigation outcome. Our total aggregate liability arising from the Service will not exceed the greater of US$100 or the amount you paid SIL for the Service during the 12 months before the event giving rise to the claim.

To the extent permitted by law, you will defend, indemnify, and hold SIL and its affiliates, officers, employees, and providers harmless from third-party claims, losses, and reasonable costs arising from Your Content, your violation of these Terms, or your unlawful or unauthorised use of the Service.

These Terms are governed by Delaware law, without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction over disputes arising from these Terms or the Service, unless applicable law requires another forum.

These Terms and any signed service agreement are the entire agreement about the Service. If they conflict, the signed agreement controls for that conflict. If one provision is unenforceable, the remainder stays effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; SIL may assign them as part of a merger, reorganisation, sale of assets, or by operation of law.

We may update these Terms. We will change the effective date and, where appropriate, provide notice of material changes. Continued use after updated Terms take effect means you accept them.

Legal, privacy, security, support, and account questions all go to contact@socialintelligencelabs.com.